Welcome to the Top Vet Clinic website. By accessing and using our website and services, you accept and agree to be bound by the terms provided herein.
2. Contact Information
If you need assistance or have any inquiries, please reach out to us:
- Email: info@topvetclinic.com
- Phone Numbers:
- +971 56 544 4677
- +971 43 348 200
3. Privacy Policy
3.1 Collection of Personal Information
We collect your personal information to enhance our veterinary services and fulfill orders from our shop.
3.2 Usage of Collected Information
Your information helps us:
- Manage veterinary appointments and services.
- Process and deliver orders from our online shop.
- Communicate offers and updates related to our services.
3.3 Data Security
We implement stringent security measures to safeguard your personal information against unauthorized access and misuse.
4. Terms of Service
4.1 Veterinary Services
- Book appointments via our website or phone.
- We provide a range of veterinary services, details of which are on our site.
4.2 Online Shop
- Our shop offers a variety of pet food and accessories for purchase.
- Pricing and product details are available on our shop page.
4.3 Payment Terms
- We accept payments through secure online methods.
- All prices and transactions are in AED (United Arab Emirates Dirham).
4.4 Cancellations and Refunds
- Appointments can be canceled or rescheduled up to 24 hours in advance without any penalties.
- Returns and refunds for products are possible within 14 days of receipt, provided they are in their original condition.
5. User Responsibilities
Users are expected not to misuse our services or compromise the security of our website. All content on the website is owned by Top Vet Clinic and is protected by copyright law.
6. Copyright and Intellectual Property
The materials on this website, including all images, text, and designs, are owned by Top Vet Clinic and protected by copyright. Unauthorized reproduction or distribution is prohibited.
7. Disclaimer of Warranties
Our website and its services are provided on an "as is" basis without warranties of any kind, either express or implied.
8. Limitation of Liability
Top Vet Clinic is not liable for any indirect or consequential damages arising from your use of the website or its services.
9. Policy Changes
Top Vet Clinic may update these policies at any time. We will notify you of any changes by posting the new policies on this website. Your continued use of the website following any changes indicates your acceptance of those changes.
Pet Emergency
Top Vet Clinic offers Emergency Pet Care services, providing immediate, compassionate responses for critical situations like respiratory distress, trauma, seizures, bleeding, toxin ingestion, lethargy, or choking, ensuring swift action during pet emergencies.
Dentistry
Top Vet Clinic offers comprehensive Pet Dental Care services, focusing on preventive measures and treatment to enhance overall health and quality of life including professional cleanings, detailed exams, extractions, gum disease treatment, and oral surgery, supported by education on maintaining oral health at home.
Home Care Guidance
Top Vet Clinic offers comprehensive orthopedic care, including home guidance and nutritional support. Early detection of symptoms like limping or joint pain is crucial for effective treatment, enhancing your pet's mobility and well-being.
Internal Medicine
Top Vet Clinic's Internal Medicine services focus on diagnosing and managing complex conditions like gastrointestinal, cardiovascular, respiratory, endocrine, and urinary disorders, aiming to improve pets' quality of life with tailored treatments.
In House Laboratory
Top Vet Clinic's In-House Laboratory offers rapid, precise diagnostics, enabling swift treatment initiation, comprehensive health assessments, and personalized care plans to enhance preventive care and overall pet health management.
Pet Nutrition Counseling
Top Vet Clinic's Pet Nutrition Counseling offers personalized dietary guidance to enhance pet health and vitality, addressing unique needs through comprehensive assessments, tailored plans, and ongoing support.
Pet Grooming
Top Vet Clinic offers comprehensive grooming services, emphasizing pet health and well-being, including tailored baths, haircuts, nail care, and more, for improved hygiene and comfort.
Wellness Exam
Top Vet Clinic's Comprehensive Wellness Exams focus on proactive, personalized care, including physical checks, vaccination updates, parasite control, and nutritional guidance, ensuring a foundation for long-term pet health.
Online Pet Food & Delivery
Top Vet Clinic's Pet Food Delivery service offers convenient, vet-approved nutrition directly to your doorstep. Choose from a wide range of high-quality, tailored pet foods through an easy online process, ensuring your pet's diet is always fresh and precisely suited to their needs.
Spay & Neuter
Top Vet Clinic provides essential Spay & Neuter services to promote responsible pet ownership, reduce population, and improve pet health and behavior, with a comprehensive approach including pre-surgical evaluations, tailored anesthesia, and expert care for optimal recovery.
Soft Tissue Surgeries
Top Vet Clinic offers advanced Soft Tissue Surgery for pets, covering procedures like spaying/neutering, tumor removal, and gastrointestinal surgeries. Features include comprehensive assessments, state-of-the-art facilities, skilled surgeons, personalized pain management, and dedicated post-surgical care.
Orthopedic Surgeries
Top Vet Clinic provides advanced orthopedic surgeries for pets with conditions like fractures and hip dysplasia, using minimally invasive techniques and comprehensive postoperative care to enhance recovery and mobility.
Hospitalization
Top Vet Clinic's Hospitalization Services offer a nurturing environment for pets needing intensive care for illness management, surgical recovery, or injury rehabilitation, ensuring close monitoring and specialized attention during their healing journey.
Informed Decision-Making
Top Vet Clinic prioritizes informed decision-making in soft tissue surgeries, offering thorough pre-surgical consultations and detailed post-surgical follow-ups. This approach ensures pet owners are well-informed and supported throughout their pet's surgical journey, maintaining high standards of care and recovery.
X-Ray & Ultrasound
Top Vet Clinic offers advanced diagnostic imaging with X-ray and Ultrasound, providing non-invasive insight into pet health for accurate diagnoses, treatment plans, and monitoring of conditions, enhancing overall veterinary care.
Vaccination & Microchipping
Top Vet Clinic's Vaccination and Microchipping Services offer crucial preventive healthcare and secure identification, tailoring protocols to each pet’s needs for lifelong protection and community health.
Flea/Tick & Deworming Treatment
Top Vet Clinic provides advanced Flea, Tick Prevention, and Deworming Treatment to protect pets from parasites like fleas, ticks, and worms, ensuring their health and comfort.
Dermatology
Top Vet Clinic offers Dermatology Services focusing on pet skin health as a reflection of overall well-being, providing both treatment and prevention for skin conditions to enhance quality of life and strengthen pet-owner bonds.
